Massage For Loved Ones provides a booking service (the “Services”) for a range of massage therapy treatments (“Massage Treatments”) that are performed in each and every case by independent self-employed professional massage therapists (“Independent Therapists”). In providing this booking service, massage for loved ones acts as the agent of these Independent Therapists. Massage For Loved Ones has no responsibility for any Massage Treatments which you book through us: we are simply involved with the booking process, as well as providing ancillary services.
However, as stated above, the contract for the purchase of the Massage Treatments is between you and the Independent Therapists. This means that it is the Independent Therapist (not us) who is legally responsible for providing the Massage Treatments to you. However, Massage For Loved Ones remain responsible in respect of its obligations to you in accordance with these Terms and Conditions which shall be legally binding. If you have any questions, complaints or requests for refunds, we can be contacted directly via our Customer Services Team. Massage For Loved Ones will remain the point of contact for the Customer for Customer Service questions.
Massage For Loved Ones shall, if requested, provide intermediary services between you and Independent Therapists in connection with Customer Service or dispute resolution matters.
In order to use the Services you must be over 18 years of age.