To book your treatment simply call our team on 07404 405 653

 

Facility Managers: Please contact us for details on how to bring this value-added program to your residents or patients. Massage is one way to bring touch back into the lives of those who are alone and, quite simply, we believe we can perform miracles for the soul. 

Recruitment:  If you are a qualified massage therapist and would like to work with us. Please get in touch. Call us or send your CV to the following address : contact@massageforlovedones.com

 

What happens if I'm running late for my appointment?


We understand that sometimes life gets in the way, and occasionally, you may be late for your treatment. You don’t need to worry, just let us know as soon as possible and we will contact your therapist for you.


On arrival, we’ll carry out your treatment for the remainder of the period booked, however please note that we will be unable to continue beyond your scheduled time as we will need to get to our next appointments.


If you’re running extremely late and won’t be able to make your treatment, please contact our dedicated Customer Service team and we will reschedule your appointment.

PLEASE NOTE: As per our cancellation policy, you will be charged for the full cost of the treatment if you fail to attend your booking at the agreed time or reschedule due to extreme lateness.
 

Cancellation

If you wish to cancel your booking, our appointment cancellation policy is as follows:


24 hours or more - 100% refund

Up to 2 hours before treatment - 70% refund

Within 2 hours - 0% refund


 

  • The appointment cancellation policy is designed to protect the relationship between you and your therapist - we understand that plans can change quickly.

 

  • Should you make a mistake in your booking, you have a 10-minute grace period after submitting where you can cancel without any charge. To qualify, you must call the customer service team on 07404405653 to cancel.

Booking Amendments


Booking amendments such as time and location will be subject to the cancellation policy. If you wish to give your therapist additional instructions these are free of charge. You can call us on 07404405653 to speak with our customer service team who will handle your request.