Not sure what to expect? Relax – we’ll explain everything.
Before your treatment:
Your therapist will bring everything required for your treatment, including a massage table and a selection of essential oils. We recommend that you have at least two clean towels to hand, to be laid on the massage table and over your body.
Your therapist will also bring along relaxing music – but feel free to play your own tunes if you wish.
Your therapist will arrive on time, so please ensure you're at your agreed location five minutes prior to your appointment. In the unlikely event that your therapist is running late, we’ll let you know.
Show your therapist where you'd like your treatment to take place and they will allow you to undress in privacy. You can undress to a level you are comfortable with, but please note you are required to wear your underwear at all times during your treatment.
During the Session
Your therapist will ask a few simple questions and complete a consultation form so they can tailor your treatment to your needs.
Please make your therapist aware of any injuries and allergies you have and the areas of your body you want to focus on. Should you feel uncomfortable at any point during your treatment, please inform your therapist immediately. Please note that for deep tissue and sports massages you may incur moderate pain which will subside after 24-48 hours.
If you have a nut allergy, please inform the therapist during the pre-treatment consultation so they know to avoid any nut-based oils.
Your therapist may speak with you during the session regarding pressure and your general wellbeing, however, if you prefer to enjoy your treatment quietly, please mention this at the start.
After the Session
Your therapist will leave the room to allow you 5 minutes to get up and dressed in your own time.
In order to maintain a balanced mind and body, we advise that you have a treatment every 2-4 weeks.
If you aren't completely satisfied with your treatment or would like to speak to our customer service team, please email
The safety and wellbeing of both our customers and our therapists is of the utmost importance. All of our services are purely therapeutic and inappropriate requests will not be tolerated. Your therapists reserves the right to leave at any time should they feel compromised and you will be charged the full amount for your treatment.